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Order Your EFIX USB V1.1 Today!
EFIX USB V1.1 IN STOCK!
EFIX USB V1.01 IN STOCK!

Zougate LLC/Expresshd
8930 Mission Drive Suite 107
Rosemead, CA 91770
emai: info@zougate.com

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  Frequently Asked Questions  
 
EFiX Trade-UP

TRADE UP EFIX USB V1/V1.01 TO EFIX USB V1.1

 

select ip.faq_id, ip.question from faq ip left join faq_to_categories ip2c on ip2c.faq_id = ip.faq_id where ip2c.categories_id = '7' and ip.language = 'english' and ip.visible = '1' order by ip.v_order, ip.question
  1. Are you offering upgrade? I have efix v1 or efix v1.1 and it is still under manufacture warranty.

  2. I already have placed " Trade-Up order", When and where should I send my EFIX V1/EFIX V1.01?

  3. Trade up program have ended as I was ready to trade-up my V1?

  4. What is my benefit of trading my efix v1 to efix v1.1?

  5. When does the trade-up program end?

  6. Will there be a trade-up option when efix v2 is released?


  1. Are you offering upgrade? I have efix v1 or efix v1.1 and it is still under manufacture warranty.


    YES, We are happy to say, we are offering a trade-option for existing efix v1/v1.01 guests, Please buy your trade up option before the expiration date, trade-up option expires 03/31/2010. We may not offer trade-up option in future.



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  2. I already have placed " Trade-Up order", When and where should I send my EFIX V1/EFIX V1.01?


    Thank you for purchasing efix usb. Please ship your efix v1/efix v1.1 to the address below

    Trade-UP
    ZouGate LLC
    8930 Mission Drive Suite 107
    Rosemead, CA 91770

    PS. you should send in your efix v1/v1.01 as soon as possible. please make sure we can reference your package with your trade-up order number. do not send in any accessories, only the efix usb dongle.



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  3. Trade up program have ended as I was ready to trade-up my V1?


    sorry for the inconvenienced, as we had a long period for those who were interested to trade-up their v1 for v1.1. you may send an email requesting for trade-up sales@expresshd.com please allow up to 48 hours for your respond, we will respond to you and let you know the cost of trade-up and if we may trade up your v1 for v1.1; please include your original order number.



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  4. What is my benefit of trading my efix v1 to efix v1.1?


    EFiX USB V1.1 has more Onboard memory, faster cpu and few other hardware enhancement than EFiX USB V1, therefore EFiX USB V1.1 may have more feature than V1 or V1.01; EFiX USB V1.1 have firmware update for snow leopard. EFiX V1/efix v1.1 has no Snow Leopard support.  



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  5. When does the trade-up program end?


    Trade-up program will end 03/31/2010. There will not be any trade-up option after 03/31/2010,  including efix v1/V1.01 that may still be under warranty.we will trade-up efix that are not operational. NO physical damage module will be accepted.



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  6. Will there be a trade-up option when efix v2 is released?


    We do not have any plan for any future trade-up option including efix v1 or efix v1.1. We do not know any estimated released date for efix v2.



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